fd444 Privacy Policy

fd444 ("we", "us", "our") operates the online sports betting and casino platform accessible at fd444.ws. We understand that privacy is important to our players in Bangladesh, and we are committed to handling your personal data with care, transparency and respect. This Privacy Policy describes how we collect, use, store, share and protect information that identifies or could identify you as an individual.

By registering an account on fd444, using our platform, or otherwise engaging with our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact our support team to close your account and request deletion of your personal data.

Our Privacy Commitments

These four principles guide everything we do with your personal data on fd444.

1. Information We Collect

fd444 collects personal information in two main ways: directly from you when you interact with the platform, and automatically as you use our services.

Information You Provide Directly

When you register, verify your account, make transactions, or contact our support team, you may provide the following categories of personal data:

• Identity data: full name, date of birth, gender, and a copy of a government-issued photo ID (National ID Card or passport) provided during KYC verification.
• Contact data: mobile phone number, email address, and district or city of residence (e.g. Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal).
• Financial data: deposit and withdrawal transaction records, payment method identifiers (e.g. bKash mobile number, Nagad account reference, bank card last four digits), and associated transaction amounts in BDT.
• Communications data: the content of messages, complaints or queries you send to our support team via live chat or email, and our responses to those communications.

Information Collected Automatically

When you visit fd444.ws or use our mobile platform, we automatically collect technical and behavioural data including:

• Device and connection data: IP address, device type, operating system, mobile network operator, and browser or app version.
• Usage data: pages or sections visited, time spent per section, game sessions played, bet amounts, win/loss records, and navigation paths through the platform.
• Cookie and tracking data: session cookies, persistent cookies, and similar tracking technologies as described in Section 5 of this policy.

2. How We Use Your Information

fd444 uses your personal data only for specific, documented purposes. The table below summarises the primary purposes and the data categories involved.

3. Legal Basis for Processing

fd444 processes your personal data on one or more of the following lawful grounds:

• Contractual necessity: processing required to register your account, manage your bets and transactions, and provide the core services you have requested from fd444.
• Legal obligation: processing required to comply with applicable anti-money-laundering obligations, KYC verification requirements, and any lawful regulatory requests.
• Legitimate interests: processing for platform security, fraud detection, responsible gaming monitoring, and improving service quality — where these interests are not overridden by your rights.
• Consent: where you have explicitly opted in to receive promotional communications from fd444. You may withdraw this consent at any time by contacting support or updating your account notification preferences.

4. Sharing Your Information

fd444 does not sell your personal data. We share data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.

Service Providers

fd444 works with third-party service providers who assist in operating the platform, including payment processing partners (such as bKash, Nagad, Rocket and card payment processors), KYC and identity verification vendors, fraud detection and cybersecurity specialists, cloud infrastructure and hosting providers, and customer support software vendors. Each service provider is bound by a data processing agreement and is only permitted to process your data for the specific purpose for which they were engaged.

Game Content Providers

Certain game providers (such as Pragmatic Play, Evolution Gaming and Spribe) may process limited session data in order to deliver their certified game content within fd444. This processing is governed by the applicable data protection terms of each provider. fd444 does not pass your full identity or financial data to game studios.

Legal and Regulatory Disclosures

fd444 may disclose personal data to law enforcement agencies, regulatory authorities or courts where required by applicable law, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the rights of fd444 or its players, or respond to a lawful legal process. Where permitted by law, we will notify you of any such disclosure.

5. Cookies and Tracking Technologies

fd444 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, and analyse usage patterns. The following cookie categories are in use:

• Essential cookies: strictly necessary for the platform to function, including login session management, security tokens, and payment processing handoffs. These cannot be disabled without impairing platform functionality.
• Analytical cookies: used to understand how players navigate the platform, which pages are visited most, and how long sessions last. This data is aggregated and anonymised where possible.
• Preference cookies: remember your language setting, notification preferences and other personalisation choices so you do not need to reconfigure them on each visit.

Most mobile browsers allow you to control or block cookies through your browser settings. Please note that blocking essential cookies will prevent you from logging in to fd444 or completing transactions. For more information on managing cookies on Android or iOS, consult your device's browser help documentation.

6. Data Retention

fd444 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The retention periods below reflect our standard practice, though longer periods may apply where there is an ongoing legal obligation, regulatory investigation, or unresolved dispute involving your account.

Account and identity data is retained for a minimum of five years after account closure to satisfy anti-money-laundering record-keeping obligations. Transaction records are retained for seven years in line with standard financial record-keeping requirements. Communication records (live chat logs, support emails) are retained for two years from the date of the interaction. Device and usage logs are retained for twelve months and then purged or anonymised. Upon verified deletion request, fd444 will erase personally identifiable data within 30 calendar days, subject to any overriding legal retention obligation.

7. Data Security

fd444 implements a layered security approach to protect your personal data from unauthorised access, accidental loss, disclosure or destruction. Our technical safeguards include SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, role-based access controls limiting data access to authorised personnel only, automated intrusion detection and real-time transaction monitoring, regular security audits and penetration testing of platform infrastructure, and two-factor authentication options for player accounts.

While fd444 applies industry-standard security measures, no online platform can guarantee absolute security. In the event of a data breach that poses a significant risk to your rights, fd444 will notify affected players as soon as reasonably practicable. You can assist in keeping your account secure by using a strong, unique password, not sharing your login credentials, and alerting support immediately if you suspect unauthorised access.

8. Your Data Rights

As an fd444 player, you have the following rights regarding your personal data. To exercise any of these rights, contact the fd444 support team via live chat or at [email protected]. fd444 will respond to verified requests within 30 calendar days.

• Right of access: you may request a copy of the personal data fd444 holds about you, including the categories of data, the purposes of processing, and any third parties with whom it has been shared.
• Right to rectification: if any personal data fd444 holds about you is inaccurate or incomplete, you may request that we correct or update it without undue delay.
• Right to erasure: you may request that fd444 delete your personal data where it is no longer necessary for the purpose it was collected, or where you withdraw consent and there is no overriding legal basis to retain it.
• Right to restrict processing: you may request that fd444 temporarily restrict the processing of your personal data while a complaint or accuracy dispute is being investigated.
• Right to object: you may object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, though fd444 may demonstrate compelling grounds to continue in certain cases.

Please note that some rights are subject to exemptions where fd444 has a legal obligation to retain data (for example, anti-money-laundering record-keeping requirements). In such cases, fd444 will explain the applicable exemption in its response to your request.

9. Children and Minors

fd444 is strictly an adult platform. Our services are available only to individuals who are 21 years of age or older. fd444 does not knowingly collect personal data from persons under the age of 21. If you believe a minor has registered an account or provided personal data to fd444, please contact our support team immediately at [email protected]. Upon confirmation, we will delete all associated personal data and close the account without delay. Parents and guardians in Bangladesh are encouraged to use device-level parental controls to prevent underage access to online gambling platforms.

10. Third-Party Links

fd444.ws does not contain outbound links to third-party websites. All navigation on the platform remains within fd444's own pages and services. However, game content delivered by third-party providers such as Pragmatic Play, Evolution Gaming or Spribe operates within an iframe or embedded environment governed by that provider's own terms and privacy practices. fd444 is not responsible for the data practices of third-party game providers in respect of data processed solely within their own systems.

11. Changes to This Privacy Policy

fd444 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When a material change is made, we will update the effective date at the top of this page and, where reasonably practicable, notify registered players via a platform notice or email. Your continued use of fd444 following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how fd444 protects your personal data.

12. Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or the way fd444 handles your personal data, please contact our support team via live chat, available every day of the year. You may also write to us at [email protected] (plain text address — not a clickable link). When submitting a data rights request, please include your registered mobile number or email address so we can locate your account and process your request promptly. fd444 is committed to acknowledging all privacy-related enquiries within 48 hours and resolving them within 30 calendar days.